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Roxio Service & Support

When launching Microsoft Vista® with Roxio or Sonic Solutions software installed, you may receive the error stating that the Sonic Solutions DLA driver is blocked due to compatibility issues.

A patch has been created to resolve this issue and only applies to the Roxio applications that support Microsoft Vista®:

  • Easy Media Creator 9 Suite
  • Easy Media Creator 9 Deluxe Suite
  • Easy Media Creator 9 trial version
  • WinOnCD 9
  • WinOnCD 9 trial version
  • Easy CD & DVD Burning ("Vista Compatible" labeled boxes only)
  • RecordNow 9

If you do not own one of the above applications, you will need to upgrade to a Vista® compatible version of your software and then apply the patch below.

Please follow the directions below to download and install the patch.

  1. This patch is offered for both 32-bit and 64-bit systems of Windows Vista®. To determine which system type of Windows you are running:
    • Right-click on My Computer and select Properties.
    • Under the System heading, look for System Type. Next to it, your system type of 32-bit or 64-bit Operating System will be displayed.
  2. Click the patch that matches your system type below.
    • 32-Bit DLA patch

    • 64-Bit DLA patch

  3. When the Security Warning window appears, click Run.
  4. Follow the installer's on-screen instructions.
  5. When prompted to restart your computer, click Yes.
  6. The computer restarts, and the update is complete.

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