Thank you for your interest in Roxio Game Capture!

You can receive immediate 24/7 support by using our online tools:

  • Knowledgebase: Solutions are added, updated, and tweaked regularly to make sure you have the latest information to answer your questions.
  • Discussion Groups: Benefit from the group knowledge of other customers just like yourself to discover more Game Capture tips, tricks, and trouble-shooting.

If you need a helping hand from one of our trained Customer Care Agents, try these options:

  • Email support: Available 24/7 and free. Send us a note about your questions and we'll get right back to you during normal business hours*.

  • Live Chat: Free of charge and available during normal business hours*. If you do not see a chat icon below, then we are currently assisting as many customers as possible or offline. Click to Chat

  • Telephone Support: Free for Roxio Game Capture customers during normal business hours* at 877-793-7471 (North America only).


*Monday - Friday, 11:00 A.M. to 6:00 P.M., EST.