Contact Roxio

Technical Support

If your software came bundled with your CD writer or PC, you will need to contact the original equipment manufacturer (OEM) of that equipment and they will provide complimentary support for your basic version of Roxio software. Click here to contact Roxio Technical Support.

Customer Service

Here is where you can get assistance with rebates, product registration, and general non-technical issues. You can submit a web-ticket by visiting our self help section of the web site, or you can contact Customer Service at +353 (0) 61 7020 59 - Monday through Friday during the hours of 8:30 to 5:30 GMT - excluding holidays.

Note: This is a call to the Toronto area and you are responsible for any toll fees that apply.

Inside Sales

Got a question about our software before you buy it? Want to buy from us by phone? Our sales staff will be happy to help; please submit a web-ticket by visiting our self help section or call +353 (0) 61 7020 59 - Monday through Friday during the hours of 8:30 to 5:30 GMT - excluding holidays.

European Technical Support

Service and Support is available Monday - Friday, 8:30 to 17:30 GMT (excluding holidays)

UK Support
German Support
French Support

Questions Regarding your Online Purchase?

Online Store

Questions about your order, payment, or delivery?

English
French
Italian
German
Spanish
Dutch

If you need assistance after the purchase or need help with downloading, please contact technical support.

Web Site Feedback

Report a problem downloading a file
Report a broken link
Report a problem registering
Make a suggestion or comment about the site

Help with Roxio Newsletters

If you have trouble adding, deleting, or changing an email address, please email us at http://selfserve.roxio.com

Business Development

If you would like to contact Roxio about a potential partnership or other business development issue, please contact us. Important: The Roxio Business Development Team will not reply to any questions related to technical support, customer service, advertising/promotions, or product distribution and/or reselling. These types of questions should be directed to the appropriate contacts elsewhere on this page.

OEM Enquiries

If you are an OEM and you would like to contact Roxio OEM Sales, please contact us.

European Press Enquiries: 

europe_press@roxio.com